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COMPANY OVERVIEW
BPO, Business process outsourcing, BPO service, BPO company, BPO outsourcing, Business Process outsourcing consultant
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  • LHS signs marketing affiliation with a high end IT and Technical Support Call Center in Egypt

  • LHS signs Account Management Agreement with BPO firm in Kenya

  • LHS Places Transcription program in Guatemala

  • LHS Places Survey Program in the Dominican Republic

  • LHS signs Agreement to find a buyer for a 100 seat call center in the Dominican Republic

  • LHS places Transcription program in Kenya

  • LHS places telecom sales program in India

  • LHS places customer service program in Philippines

  • LHS sets up India operation in Kolkata

  • LHS hires Bob Vora as VP of Sales & India Operations

  • LHS wishes to create atleast 100 new jobs in the country by placing business within the US based call centers.

  • LHS sets up their new website designing & development division

  • LHS sets up their new recruiting division to assist companies across the globe in hiring Senior Level Executives
  • Lighthouse Sourcing is a global outsourcing company with operations in the US, Canada, India, Latin America, South America, Philippines, and China . We assist companies in all areas of call center and Business Process Outsourcing (BPO). Our US corporate offices are located in Greensboro, North Carolina and our offshore corporate offices are in Kolkata, India. Through our high quality geographically diverse network of Lighthouse Sourcing contact centers, we can deliver any client on shore, near shore, off shore, or blended solution at the most competitive rates in the industry. We have successfully implemented and managed over 3000 seats of outsourcing engagements across multiple verticals and service offerings. Our Management Team has over 50 years of combined contact center experience and has owned and operated over 10 facilities in 5 countries.
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    Footprint  
    Lighthouse Sourcing has one of the largest contact center footprints of any firm in the industry. Lighthouse Sourcing can handle virtually any process in multiple languages from sites in Asia, Africa, North America, Europe, Philippines, Latin America, and South America. Lighthouse Sourcing works with each client to ensure the appropriate destination based on language requirements, accent considerations, geographic accessibility, labor skill sets, and pricing options.
    Call Center outsourcing, Call Center Services, contact centers, BPO outsourcing, Business Process outsourcing consultant, Inbound Call Center, Outbound Call Center, Telemarketing Call Center, Call Centers, Telemarketing Call Centre, Outsourced Call Center Technical support, Customer Support Services, Inbound Outbound Telemarketing Services
       
    Benefits of Outsourcing
       
    1. Reduce overheads, free up resources
    2. Minimize capital expenditure
    3. Eliminate investment in fixed call center or BPO infrastructure
    4. Off-load non core call center / BPO related functions
    5. Redirect call center / BPO personnel into the core business
    6. Free up your executive team from day to day call center / BPO process problems
    7. Get access to specialized call center / BPO skill sets
    8. Save on manpower / call center and BPO training costs
    9. Eliminate peak, seasonal, cyclical, overflow call center & BPO staffing issues
    10. Benefit from the outsourcing provider’s expertise in solving issues for a variety of clients with similar requirements
    11. Avoid the cost of chasing call center technology