1. Does your program require:
   Inbound Calls
   Outbound Calls
   Survey Calls
   Back office – Data Entry / Data Conversion / Document Conversion / Order Processing
   Transcription
2. How many inbound or outbound calls do you estimate per month?
   
   Inbound:
   
   Outbound:
3. What is the purpose of the call?
   
   Sales
   Appointment Setting
   Lead Generation
   Market Research
   Customer Service
   Customer Retention
   Database Update
   Other:
4. Will call contact be with Businesses or Consumers?
   
   Business - Title(s) of contact:
   Consumer
5. When do you anticipate your program will begin and end?
   
   Begin:
   
   End:   
   Ongoing Program
6. Please provide us with any additional comments you feel is important about your company, your program or your requirements.
   
    

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